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Field Service Technician - Boston

We are currently seeking a Field Service Technician to join our HUB Parking Technology team with residence in the Boston, MA area. This position will perform service and maintenance for our state of the art Parking and Revenue Control systems as well as Access Control equipment. This position handles on-site services for parking garages. The position will require 24/7 on call duties and occasional travel.

Responsibilities:

This position will rotate to perform the following duties as assigned and scheduled:

Service and maintenance for our parking and access control hardware and software. The successful candidate will possess exceptional customer relations skills over the phone and in person, being able to provide support for multiple products. The individual should have a positive attitude, be self-motivated, and be able to work in a fast paced environment. Individual needs to have Knowledge of electronics and mechanical devices, PC computer skills are also needed. Candidate should be able to work with various Microsoft operating systems, and have knowledge of networks. Candidate will provide software and hardware support for clients and other field service technicians. Individual should also possess the ability to multitask across various clients and product lines.

On call duties are required for 24/7 after hours, weekend and holiday service coverage.

Requirements / Qualifications:

  • Ability to install, diagnose, repair Electronics
  • Ability to install, diagnose, repair mechanical systems
  • Excellent Customer Service skills
  • Working knowledge of computer networking
  • Experience with Microsoft operating systems
  • Use of power tools (hammer drills, power saws, etc)
  • Knowledge of relay logic
  • Ability to handle local travel and possess a valid driver's license.
     

Preferences:

  • Experience with Microsoft SQL Server
  • Experience diagnosing software issues


This position includes a company vehicle.


HUB Parking Technology is the FAAC Group Business Unit that develops, manufactures, installs Parking Revenue Control Systems branded ZEAG, DATAPARK and FAAC and provides after-sales services.

HUB Parking Technology delivers the flexibility, professional expertise and close personal service of a local company, together with all the capabilities, network and strength of a global player. Through its local subsidiaries and distributors, it is represented in North & South America, Europe, Africa, the Middle East, Asia and Australia. Over the years, the company has constantly innovated to develop state-of-the-art systems that make parking efficient for users as well as profitable and easy to manage for operators. In the meantime, HUB Parking Technology has remained keenly focused on enhancing its technology differentiation and delivering integrated, value-added solutions. Learn more about us at www.hubparking.com.
It is the policy of HUB to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, HUB will provide reasonable accommodations for qualified individuals with disabilities.


This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees.
 

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